We invite you to evaluate the SenDEC Advantage...a professional manufacturing partner offering technical excellence, superior customer service and uncompromising quality.

Superior Customer Service
At SenDEC, customer service is everything. We strive to make sure you're completely satisfied with the quality of our work, our responsiveness to your needs and our ability to meet your requirements. Our customers quickly discover that SenDEC Customer Service is not a department or a series of procedures. It is an attitude and commitment to excellence that extends throughout our organization and which we apply to every phase of a project, from initial consultation to final delivery. Meeting your needs is our first priority at SenDEC. Our goal is to be your long-term manufacturing partner.

Uncompromising Quality
At SenDEC, quality processes are built in to every phase of production. They begin with your order and continue until your product arrives. In the 30 years that we've been providing manufacturing and design engineering services, we've developed quality systems and tools - and a total quality mindset - that has earned us the respect and repeat business of our most discriminating customers.

Engineering Expertise
SenDEC's 30 plus years of in-house design engineering, prototype and state-of-the art manufacturing services and expertise will provide you with sustainable value. Your benefit - a high quality product that is optimized for manufacture - will enable you to be more competitive in a global marketplace.

A Strong Track Record
SenDEC has been providing high quality design engineering and manufacturing services to its customers for more than 30 years. We have a seasoned and customer-focused management team that is committed to growing our company and customer base by delivering the highest possible quality products and services in the fastest possible time at a total cost savings to our customers - while exceeding their expectations every step of the way.

Recent additions to SenDEC's successful track record include: 

Winner of SMT VISION Award for Contract Services for 2007 Recognized as Manufacturer of the Year for 2007 by Manufacturing Today Magazine Ranking 23rd in the nation for fastest growing privately held manufacturers in the 2007 Inc 5,000 Making Rochester Top 100 fastest growing private companies 8 times in last 12 years (1995 - 2007), with SenDEC ranking #2 in 2006 and #3 in 2007 Recipient of the 2006 Rochester Business Ethics Award Contract Electronics Manufacturing (CEM) Group receives Hand Held Products, Inc. 2006 Vendor of Excellence Award Ken Fiske, CEO & President of SenDEC, selected as a finalist for the 2006 CEO of the Year by the Rochester Small Business Council Products Group introduces Liquid Fuel Gauge and Dual Maintenance Gauge (2006) Certified for J-STD-001 & IPC-A-610 Class II & III Workmanship Standards (2006) Products Group facility expansion and introduction of LED Voltmeter, Battery Fuel Gauge, RacePro and Motor Speed Monitoring devices (2005) RoHS compliant design and manufacturing capabilities offered (2005) CEM Group facility expansion (2004) Products Group introduces Universal Input AC/DC Hour Meter, Rotating Shaft Tach/Hour Meter and Contact Actuated Meter (2004) CEM Group selected by Syracuse Research Corporation and Telephonics Corporation to produce CREW2 subassemblies for US Army (2004) Products Group ships its one-millionth meter (2003) Receives certification upgrade to ISO-9001:2000 (2003)

SenDEC has a substantial and loyal customer base, not only through products we've historically built for them, but through repeat business in the form of new ones they typically ask us to build and/or design as well.

Recognized For Ethics
SenDEC Corporation is committed to operating with honesty and integrity. Our company has well-established values that guide how we interact with our fellow employees, customers, distributors, suppliers and the greater community in which we work and live. On September 12, 2006, SenDEC was selected to receive the 2006 Rochester Business Ethics Award that recognizes companies that exemplify high standards of ethical behavior in their everyday business practices. The judging panel evaluated all nominated businesses on the integrity of their corporate "code of ethics" which included a proven track record of demonstrating the company's commitment to ethics as communicated from the CEO and senior management to associates and customers. SenDEC is presently being considered for ethics recognition on the national level at this time.

SenDEC is extremely proud of our employee family and, true to its values, believes in sharing its success with them. In a recent blind survey conducted by an outside party, we ranked far above national averages in several employee satisfaction vectors. Our reputation for being a leading visionary company where everyone is respected for their contribution, is treated honestly and fairly, and is provided with a safe and friendly work environment has allowed us the luxury of being able to select from and retain the best and brightest talent available. This environment results in SenDEC having near zero employee turnover, which in turn helps sustain our high manufacturing quality and consistency.

We are very proud of the reputation we have earned of being an ethical company and understand that it provides us with a powerful strategic advantage.

A Diversified Company
SenDEC has made, and continues to make, a conscious effort to diversify its businesses, industries served, and customer base to insulate us from swings in demand from any one industry or customer. Our Contract Electronics Manufacturing (CEM) Group supports startups, mid-sized companies, and Fortune 500 corporations worldwide in the commercial/industrial, consumer, energy, medical, military and telecommunication markets. Our Products Group presently supplies digital monitoring, display and control devices to more than 20 industry verticals in over 40 countries - and this number continues to grow. This aspect of our strategy has enabled us to remain stable and even invest during cyclical downturns of individual market segments.

A Continuous Improvement Environment
One of SenDEC's core values is Commitment To Excellence and we live this value through continuous investment in state-of-the-art equipment, processes, and talent renewal that all customers benefit from. Continuous improvement is a core part of our quality policy that our ISO 9001:2000 certified quality system provides a solid foundation for. SenDEC has demonstrated a track record of being a proactive vs a reactive partner. In the past two years alone, SenDEC has spent millions of dollars in both capital equipment and training of our employees in anticipation of the future needs of our customers. Our experience in guiding customers through the use of new technology and processes as well as sharing our perspective on what has worked - and what has not - has been instrumental in solidifying our partnerships.

Simply put, at SenDEC we never want to settle for the status quo...and neither should you.